Contact Us

Reach out to WAVE WEAR LLC for inquiries, support, or product questions. Our dedicated team ensures your queries are handled promptly and professionally.

Send Us a Message

Fill out the form below with your details and questions. We aim to respond within 24 hours during business days.

Contact Information

Company: CHIC SILK DELIGHTS LLC

Address: 618 W 7TH ST WALSENBURG, CO 81089

Email: support@ashenly.store

Phone: +1 719 2052 367

Hours: Monday - Friday, 9:00 AM - 6:00 PM MST

Social: Instagram | Facebook | Pinterest

Other Ways to Reach Us

We understand sometimes you need more than just email support. Here are other ways to connect:

  • Live chat available on our website from 9AM - 6PM MST.
  • Send us direct messages on Instagram or Facebook for product inquiries.
  • For wholesale inquiries, email support@ashenly.store with company details.
  • For tracking issues, include your order number in the subject line to expedite response.
  • If you wish to request returns or exchanges, use the subject line “Return/Exchange Request” for faster processing.

Quick FAQ

  • How long will it take to respond? – Typically within 24 hours during business days.
  • Can I change my order after purchase? – Contact support immediately with your order number.
  • Do you ship internationally? – Yes, and we provide tracking for all international shipments.
  • What if my package is delayed? – Contact us and we’ll investigate shipping status.
  • Can I request gift wrapping? – Yes, mention “Gift Wrapping” in your message.

Tips for Efficient Support

  • Always provide full name, email, and order number.
  • Include photos if your inquiry is product-related or damaged items.
  • State clearly whether you want a refund, replacement, or information.
  • Check your spam folder for replies if you do not see emails from support@ashenly.store.
  • Keep your account updated for faster order processing and support.
  • For bulk or wholesale inquiries, provide company details and estimated order volume.
  • For returns/exchanges, include the original packaging and order receipt details.

We’re Here to Help!

Whether you have a question about a product, order, shipping, or anything else, our support team is ready to provide detailed assistance. Contact us today and experience Ashenly's dedicated customer service.